Chatbot
Article
26th Mar 2019
New innovations in chatbot use suggest that brands are identifying more ways to add value to customer journeys. For many years, business...
Robot
Article
21st Mar 2019
1
There's so much hyperbole surrounding chatbots that the process of actually buying and implementing a bot is a daunting one. That's why...
Robot
Article
3rd Apr 2019
Now the hype around chatbots and AI has settled, how can we ensure that human and machine successfully combine for the betterment of...
Robot
Article
12th Apr 2019
1
If you're launching a chatbot, you may need to win the hearts and minds of both your employees and your customers in order for it to be a...
Customer journey
Article
18th Apr 2019
What are the tasks best tackled by chatbots? Where in the customer journey should they sit? And where are live agents more appropriate? As...
Robots
Article
13th Aug 2019
3
What are the true benefits of developing a chatbot for your business? Nastasya Savina of Just AI explains. 265 billion customer support...