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2019 chatbots guide

2019 is "the year chatbots will grow up", according to AI guru, Steven Van Belleghem. In this guide we explore some of the trends, advice and developments making chatbots a more viable tech purchase for customer service and experience leaders. 

Channels
26th Mar 2019

4 reasons why 2019 is the year chatbots grow up

by
Steven Van Belleghem
Chatbot
Management
21st Mar 2019

New from MyCustomer: The chatbot buyer's guide

by
Chris Ward
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Robot
Contact centres
3rd Apr 2019
Sponsored

Can bots and AI help humans eradicate bad service?

by
PV Kannan
Robot
Channels
12th Apr 2019

How and why you should run a chatbot trial

by
Gerry Brown
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Robot
Channels
18th Apr 2019

Where should chatbots sit in the customer journey?

by
Neil Davey
Customer journey
Channels
13th Aug 2019

Which chatbot works best for your business?

by
Nastasya Savina
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