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Catch up on previous sessions
Check out upcoming sessions
Webinar
30th Jun 2022
Live now
On Demand
Getting back to basics: The pursuit of seamless customer experiences
Thu, May 26 | 15:06
Live now
On Demand
NPS 3.0 and winning on purpose
Mon, May 23 |
09:00
to
10:00
Live now
On Demand
5 things that annoy customers (& how to fix them)
Webcast
19th May 2022
Live now
On Demand
How are Voice of the Customer programmes evolving?
Tue, May 17 | 16:20
Live now
On Demand
Best practice for supporting vulnerable customers
Fri, May 6 |
09:30
to
10:30
Live now
On Demand
How to make sense of CX technology
Wed, May 4 |
11:00
to
12:00
Live now
On Demand
What’s gone wrong with the CX world?
Webinar
27th Apr 2022
Live now
On Demand
Should creating emotion be a customer experience goal?
Webinar
8th Jul 2021
Live now
On Demand
How to create an effective Voice of the Customer programme
Webinar
30th Jun 2021
Live now
On Demand
Virtual roundtable: Why it's time to champion customer experience
Thu, Jun 17 |
11:00
to
12:00
Live now
On Demand
Customer insight & understanding the new customer
Tue, Jun 1 |
01:00
to
01:40
Live now
On Demand
How to embed a CX culture into your business
Tue, Jun 1 |
01:00
to
01:40
Live now
On Demand
How do you engage senior leaders in CX?
Tue, Jun 1 |
01:00
to
01:30
Live now
On Demand
How to excel at digital customer experience
Tue, Jun 1 |
01:00
to
01:30
Live now
On Demand
How have CX leaders adapted to COVID-19?
Wed, May 26 |
13:00
to
13:45
Live now
On Demand
The role of customer success in CX
Wed, May 26 |
13:00
to
13:40
Live now
On Demand
How do we ensure CX is inclusive?