Creative Virtual is a conversational AI leader recognised in the industry for our nearly two decades of experience and unmatched expertise. Our innovative V-Person™ virtual agent, chatbot, and live chat solutions bring together humans and AI to deliver seamless, personalised, and scalable digital support for customers, employees, and contact centre agents.
Our success lies in the ability of our highly experienced team to deliver best practice expertise alongside our innovative technology. Leading organisations around the world rely on our combination of expert consultation and award-winning technology to improve their support experiences, reduce costs, increase sales, and build brand loyalty.
V-Person technology is designed with the flexibility of unlimited integration and customisation options to deliver tools built for your specific needs and goals. Our solutions are backed by V-Portal™, a powerful management platform that gives you control over the blend of machine learning and natural language rules to create accurate, reliable conversational AI solutions quicker and easier than ever.
Today our global team supports installs in over 37 languages and across a range of industries, delivering secure and effective conversational AI.
Specific Features:
- Deeply integrated virtual agent, chatbot, and live chat technologies
- Highly scalable with deployment across any channels (web, mobile, social media, messaging apps, voice, IVR, smart speakers, kiosks, contact centre, HR, service desk)
- Unlimited customisation by channel, product, business unit, user profile, and device
- Security and authentication built-in to enable personalised and transactional conversations
- Over 37 languages available
- Options for hosting on-premise, in the cloud, and in a private cloud
- Consultation to build a business case, develop a conversational AI strategy, and improve existing chatbot projects
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