The CX Leader of the Year award aims to raise the profile of the customer experience profession and celebrate the achievements of CX practitioners.
Entries to the inaugural CX Leader of the Year award close on July 31, so candidates interested in applying are being encouraged to visit the award site and submit their application as soon as possible.
Entries have been flooding in, as customer experience practitioners seek to share their successes and promote the CX profession as a whole. But with the application window slamming shut at the end of July, customer experience leaders are being encouraged to start their applications soon.
"We've had entrants from customer experience leaders at the likes of Ted Baker, Vodafone, Zurich Insurance and Volvo, and we're delighted at the number of CX professionals that are delivering such fantastic results at their organisations," says Neil Davey, managing editor at MyCustomer.
"The more applications we receive, the more it validates the discipline of customer experience management, and we're looking forward to sharing these success stories once th application window closes at the end of July.
"We'd like to encourage all of those CX leaders that have yet to apply to visit the CX Leader of the Year website and start their application now - they're able to save and return to their application at any time, so they don't have to complete it all at once, and there's plenty of guidance on the site to help steer applicants through the process.
"This is your chance to share your successes, and celebrate the importance of customer experience management - so we look forward to receiving your application soon!"
The annual CX Leader of the Year award, from MyCustomer, will recognise customer experience practitioners from around the globe for their role in enhancing and promoting the CX discipline.
In conjunction with an expert judging panel we’ll be showcasing the great work of everyone who applies, before announcing a list of finalists and ultimately crowning one applicant the CX Leader of the Year.
If you're in a senior customer experience leadership role, and have been pushing the mandate for CX both within and outside your organisation, then we want to showcase your achievements.
Here's why you should apply:
- Highlight your position as a CX innovator.
- Raise awareness of the great work you’re doing promoting CX within your organisation and the wider industry.
- Share some of the best practices you and fellow applicants are undertaking as customer experience professionals.
- Help validate the CX discipline as a crucial part of any business’s financial success.
- Gain recognition for your achievements in your role.
Ian Golding, an author, trainer, consultant and leading global voice in the customer experience industry, told MyCustomer that the award was necessary in highlighting some of the great work CX practitioners are doing around the globe.
“The CX profession is growing at pace. Recognising the vanguards working tirelessly to change the way organisations think is vital in raising awareness of the importance of their work.”
Fellow judge, Anita Siassios, added: “CX leaders are continuously striving to create great customer experiences, embedding excellence in all aspects of the CX disciplines so they can elevate everyone across their organisations to make an impact.
“It is for this reason we must reflect and recognise these professionals through the CX Leader of the Year award, where we will acknowledge this hard work and inspire others to do the same.”
Other judges include Diane Magers, the CEO of the CXPA, Mosun Shasore, one of Africa's top customer experience consultants, and Colin Shaw, the founder of Beyond Philosophy.
Applications for CX Leader of the Year are open until 31st July 2019.
About Chris Ward
Chris is Editor of MyCustomer. He is a practiced editor, having worked as a copywriter for creative agency, Stranger Collective from 2009 to 2011 and subsequently as a journalist covering technology, marketing and customer service from 2011-2014 as editor of Business Cloud News. He joined MyCustomer in 2014.