CX Leader of the Year banner image with leaders in black and white on red background

Reasons to enter CX Leader of the Year


Don't miss out on your chance to enter MyCustomer's CX Leader of the Year 2023. Whilst entries are rolling in, you still have time to submit yours.

26th May 2023

Every year, we invite CX leaders from around the globe to showcase the work they’ve undertaken in their role over the past 12 months - sharing their personal, team and organisational achievements.

CX leaders have until June 29th to complete their entries, and applications are open!

Still trying to decide? We'll give you the reasons to enter the most prestigious customer experience award in what has become a packed awards space.

It’s free to enter

Simply fill out the application form at your own pace and submit it before the deadline on June 29th. You can start and return to it as many times as needed.

It will raise the profile of your work

The award provides a platform for CX professionals to showcase their individual and team CX achievements. In addition to celebrating the overall winner, we celebrate all of our finalists – take a look at the 2022 finalists hub. In addition to the main prize, we have several additional awards that celebrate exceptional accomplishments in customer insight, culture, and technology.

As James Scutt, the winner of CX Leader of the Year 2020, notes: “CX Leader of the Year is a great initiative and gives a platform for CX practitioners to showcase the hard work that goes into improving customer experience; work that often goes unseen.”

It’s judged by global experts

CX Leader of the Year applications are assessed by a carefully selected team of globally renowned judges. Unlike other awards, we don’t have ‘pay for play’ judges. In fact, our judging panel includes past competition winners who bring their invaluable expertise to the table.

Ian Golding, CX Leader of the Year Judge, says: “CX Leader of the Year provides a valuable and credible recognition programme for our profession – judged by CX practitioners, for CX practitioners.”

You will stand out from your peers

Our recognition enhances your reputation. We proudly showcase all of our finalists on and promote their work through digital events, our CXLOTY winners’ book, social media channels, and via our partners. Additionally, winners receive an invitation to join the judging panel, and all finalists are invited to join our exclusive MyCustomer Connect networking group. 

Sri Safitri, the winner of CX Leader of the Year 2021, says: “Winning CX Leader of the Year was truly a prestigious and extraordinary achievement that made me feel beyond grateful and complete. It is a high valued initiative that appreciates CX professionals around the world.”

You receive learning and insight

Read about the accomplishments and strategies of your peers. You will gain valuable learnings and insights to keep you at the top of your game.

Ready to enter?  

This is your chance to share how you and your CX colleagues have impacted your organisation over the past year.


Replies (0)

Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.