Who are the CX elite - and what can we learn from them?
With the shortlisted finalists and overall winner now officially announced, MyCustomer has published a report summarising the findings and analysing the common traits and best practices that exist among this year's entrants.
The 2020 CX Leader of the Year award received 103 applicants from 24 different nations around the world.
With the shortlisted finalists and overall winner now officially announced, MyCustomer has published a report summarising the findings and sharing some of the key findings from this year's applications.
The eBook - Introducing The CX Elite - is a showcase of the achievements of the top 25 entrants from this year's award and an analysis of the common themes, trends and best practices that exist among all of this year's exceptional entrants.
With contributions from CX Leader of the Year judges and customer experience influencers Ian Golding and Mosun Shasore, this eBook examines the common traits shared by elite CX managers, and details what we have learnt about what makes customer experience leaders excel.
Download the eBook now to learn more.
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