Why you should enter CX Leader of the Year

The entries for MyCustomer's CX Leader of the Year 2022 competition are rolling in - but there's still plenty of time for YOU to enter. 

CX leaders have until 7th September to complete their entry for the 2022 CX Leader of the Year award and applications are open now!

Still not sure whether you should enter or not? Let's explain why CX Leader of the Year is the most prestigious customer experience award in what has become a packed awards space since we launched four years ago. 

It's free to enter

Simply fill out your application form - which you can begin and return to as many times as you like - and then submit before the deadline. 

It's independently-run

We're not in thrall to sponsors, so there's no hidden agenda! CX Leader of the Year exists purely to celebrate the achievements of customer experience professionals and raise the profile of the CX profession. 

As Sri Safitri, winner of the 2021 CX Leader of the Year award, says: "The CX Leader of the Year award is a golden opportunity for all CX professionals around the world to both evaluate and praise the hard work, which emphasizes the essential of customer experience and how it truly impacts the business success." 

It's a truly global CX award

Our 30 finalists in the 2021 award hailed from countries around the globe – from Malaysia to Mexico – representing the elite of the CX profession, having fought off competition from 150 fellow applicants.

Our judges are some of the most prominent figures in CX

CX Leader of the Year applications are assessed by a team of globally-renowned and respected judges that have been hand-picked - unlike other awards, we don't have 'pay for play' judges. Previous competition winners also make up the panel. 

It will raise the profile of your work

The award allows CX professionals to showcase their personal and team CX achievements. And it's not just the winner that hogs the limelight. 

As well as the overall winner, we celebrate the work of all of our finalists - see our 2021 finalists here. And on top of that, in 2022 we will be announcing a number of additional recognition award winners, celebrating achievements in the fields of insight, culture, employee experience and technology.

James Scutt, winner of CX Leader of the Year 2020, says:“CX Leader of the Year is a great initiative and gives a platform for CX practitioners to showcase the hard work that goes into improving customer experience; work that often goes unseen.” 

Sandra De Zoysa, winner of CX Leader of the Year 2019, adds: “I was so thrilled to win the award in 2019. CX Leader of the Year is a great initiative for any CX professionals to be involved in. It has given me confidence and recognition for my work.” 

You will stand out from your peers

CX Leader of the Year recognition enhances your reputation. As well as providing coverage of all of our finalists across MyCustomer.com, we also promote their work in digital events including our CX Leader Sessions, our CX Leader of the Year awardbook, through all of our social channels, and via our partners' activity as well (European Customer Experience Organisation; Women in CX; and CXSA Middle East). 

As Sri Safitri notes: “Winning CX Leader of the Year was truly a prestigious and extraordinary achievement that made me feel beyond grateful and complete. It is a high valued initiative that appreciates CX professionals around the world.” 

We celebrate customer experience impact

CX Leader of the Year is an "impact" award, acknowledging those professionals that have driven customer-centric change within their organisations during the past year. It is not just focused on which organisations have the best customer experience. 

So get your application in by 7th September!

CX leaders have until 7th September to complete their entry for the 2022 CX Leader of the Year award. 

Entering CX Leader of the Year is your chance to tell us a story about the impact you and your CX colleagues have had on your organisation over the last 12 months.

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