Thursday, November 16, 2023 - 09:30 - 10:30

Judges' Roundtable: What it takes to become a CX Leader of the Year

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Judges' Roundtable: What it takes to become a CX Leader of the Year

Thursday, November 16, 2023 - 09:30 to 10:30

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What it takes to become a CX Leader of the Year

Customer Experience Leader of the Year judges Christopher Brooks, Ian Golding, and Sue Duris get together to discuss all things CXLOTY.

Following the announcement of the 2023 CX Leader of the Year winners and finalists, MyCustomer picked the brains of some of our most experienced judges – discussing everything from why you should enter the awards and what makes a strong application, to what the applicants’ work can teach us about the wider CX sector.

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