Customer experience

Customer experience

Best practice advice and the latest insights about customer experience management strategies and technologies.
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20th Jan 2020
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10th Jan 2020
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The 2010s saw the emergence of customer experience as a discipline, bringing with it the usual smorgasbord of pros, cons, opportunities and...
9th Jan 2020
2019 was a great year for TTEC in EMEA. Having revitalised their European GTM strategy and plan for the Customer Experience industry in...
8th Jan 2020
Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job...
9th Jan 2020
The staff who meet and talk to your customers play a huge role in executing your CX strategy. So why not loop them into the planning stages...
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17th Dec 2014
4th Dec 2019