Experience

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A few years ago, I took a summer vacation to Disneyland Hong Kong with my extended family, a total of 13 people including my 15-year-old...
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Looking to increase sales? Then focus on your customers and make them your number one priority, right? This is a good strategy – but...
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This article was co-written by Howard Lax, president at the Lax Group , and Lana Novikova, founder and CEO for Heartbeat Ai. Which brand...
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The role of engaged and empowered employees is pivotal to delivering a superior customer experience. But employee engagement tends to be...