Engagement

Engagement

Advice and insights about the factors influencing customer engagement.
Subscribe to MyCustomer

Join our community of CX leaders

Be the first to receive the latest CX news, views and research, as well as exclusive invites to events and webinars.
Subscribe here
25th Oct 2019
Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job...
22nd Oct 2019
The organisations winning in today’s CX landscape all share a key trait - an engaged workforce. This report shares four easy steps your...
30th Sep 2019
Errors and delays in the back office are the #2 cause of customer dissatisfaction. Aberdeen suggests that contact center leaders are...
14th Oct 2019
Today, personalisation lets your customers easily get what they want in life, any way, anytime and anywhere. They also expect that customer...
Blind
3rd Oct 2019
23rd Aug 2019