Erin Traudt, IDC: Social CRM is just the tip of the iceberg
Share this content

Bruce Culbert interviews Erin Traudt, research director for IDC's Enterprise Collaboration and Social Solutions program.

About Neil Davey


Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 15 years, including Internet Works, CXO magazine and Business Management. He joined Sift Media in 2007.


Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.