European Customer Experience World 2012 announcedby
Following the success of European Customer Experience World 2011, The Focus Group has announced details of the 2012 event.
This year, speakers from Virgin Holidays, O2, BBC, FIAT, Cadbury, BT, Disney Institute, Starbucks and Bank of America as well as other multinational institutions addressed delegates during a series of talks and roundtable sessions.
After two decades of experience working as a journalist and editor covering business and technology, including over 15 years as editor of MyCustomer, Neil now works as senior content manager at skills-based workforce management platform provider Spotted Zebra. ...