23rd May 2018
Technology can be used to create more positive customer experiences, but many companies fall short in this regard.
How can technology be used effectively to bring us closer to our customers rather than further away?
This infographic from Cube examines how tech can help rather than hinder the ability to be more human.
[Click to enlarge]
About Neil Davey
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 15 years, including Internet Works, CXO magazine and Business Management. He joined Sift Media in 2007.
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These days, when people are always on their mobile, it might seem harder and harder to engage customers. But there are plenty of solutions that you can implement to provide a better service if you try!
It is toward every business' disadvantage if it fails to utilize technology in any way possible to run its operations especially in providing the best customer experience. There are countless different methods to incorporate technology which helps to provide various solutions to common issues in business practices. Without proper implementation, resources could be wasted just like that.
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