Neil Davey MyCustomer MyCustomer.com Share this content Advertisement Ebook Sponsored How Foot Locker created personalised experiences Brand news RingCentral 10th Feb 2022 Vodafone & RingCentral announce partnership TTEC 17th Jun 2021 TTEC webinar: Navigating digital transformation NICE 27th Jan 2021 NICE Introduces New Microsoft Teams Integration View more Paul Greenberg: Assessing the social CRM landscape by Neil Davey 7th Nov 2010 1 comment Neil Davey MyCustomer MyCustomer.com Share this content Last week Capgemini UK hosted the 2010 Social CRM Strategies for Business Seminar, presented by experts including Paul Greenberg. Here, Paul delivers a frank assessment of social CRM's development, including a look at the vendor landscape. Tags: Collaboration Social selling Share this content Leave a comment Related content Ebook Sponsored How Foot Locker created personalised experiences Ebook Sponsored Optimise your contact centre customer experience Whitepaper Sponsored Delivering the next-generation customer experience Whitepaper Sponsored 4 steps to calculating the ROI on CX intelligence Advertisement Replies (1) Please login or register to join the discussion. By carllyon 08th Nov 2010 15:26 Great explanation of what will be a great aid to customer and employee experience as log as the tech's don't get hold of the agenda. Thanks (0)
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Great explanation of what will be a great aid to customer and employee experience as log as the tech's don't get hold of the agenda.