Shell crowned the 'most digitally connected' companyby
10th May 2012
Oil giant Shell has been crowned the most digitally connected company in the FTSE 100 in a new study.
Communication consultancy Radley Yeldar scored businesses on factors including web presence, presence on social media, how businesses optimise their sites on smart phones and how well they are telling their corporate story across multiple digital channels.
Shell triumphed due to factors including its "immersive" and "intuitive" YouTube channel, its fully optimised mobile site, and its content, which is both text-based and multimedia across all of its digital channels.
Other enterprises featuring in the top five of the study included Unilever, SAB Miller, Kingfisher and Aviva.
However, the majority of the FTSE 100 firms were failing to use digital, social and mobile channels effectively, according to the findings, and were not successfully communicating their corporate brands.
The study revealed that one in five enterprises were not introducing “their story” on their website homepage, while only 22 had websites that were optimised for mobile devices. Elsewhere, only 17 provided mobile apps.
Neil Davey was previously the editor of MyCustomer from 2007 until May 2023. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management.
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