Natalie Steers Contributor MyCustomer.com Share this content Advertisement Report Sponsored Transform your contact centre New Brand news ImprintCX 24th Mar 2022 Announcing Next Generation CX design firm TTEC 20th May 2021 TTEC EMEA Win 2 Customer Centricity Awards European Customer Experience Organization 3rd Mar 2021 European Customer Experience Organization launches View more Infographic: Customer acquisition vs customer retention by Natalie Steers 28th Aug 2013 Natalie Steers Contributor MyCustomer.com Share this content Is it better to focus on customer acquisition or retention? A new infographic from Shankman Honig, it costs businesses five times as much to acquire new customers as it does to keep those they already have. CLICK ON THE IMAGE TO ENLARGE Tags: Sales performance Share this content Leave a comment Related content Report Sponsored Transform your contact centre New Whitepaper Sponsored How to keep your customers happy Loyalty 21st Sep 2018 Sponsored The perils of changing a popular loyalty programme by Lauren Hogg Report Sponsored Transform your contact centre New Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.
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