Managing editor MyCustomer.com
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Infographic: Six stats to help you secure customer experience investment

30th Jan 2017
Managing editor MyCustomer.com
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Value money
istock

Customer experience is the next competitive battleground. But securing the financial support to make the cultural, technical and structural changes necessary to improve customer experience can be a struggle. 

Nonetheless, there is strong evidence out there that demonstrates how investment in the customer experience can make you more profitable.

And this infographic from CloudCherry collates some of the most striking stats around. 

[Click to enlarge]

Investing in CX

 

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