Natalie Steers Contributor MyCustomer.com Share this content Advertisement Whitepaper Sponsored How to keep your customers happy Industry insights ImprintCX 24th Mar 2022 Announcing Next Generation CX design firm TTEC 20th May 2021 TTEC EMEA Win 2 Customer Centricity Awards European Customer Experience Organization 3rd Mar 2021 European Customer Experience Organization launches View more Infographic: Understanding Net Promoter Score by Natalie Steers 24th Jan 2013 Natalie Steers Contributor MyCustomer.com Share this content What is Net Promoter Score, who uses it and how can you include it in your marketing mix? A new infographic from Ambassador illustrates. CLICK ON THE IMAGE TO ENLARGE MyCustomer.com recently examined the latest customer experience measurement Customer Effort Score - and looked at how it shapes up next to Net Promoter Score and customer satisfaction. Tags: Customer metrics Share this content Leave a comment Related content Whitepaper Sponsored How to keep your customers happy Loyalty 21st Sep 2018 Sponsored The perils of changing a popular loyalty programme by Lauren Hogg Natalie Steers Contributor MyCustomer.com Read more from Natalie Steers Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.