Over 6,500 consumers worldwide recently revealed what they expect from brands today, including how long they will wait to receive help online. The results are outlined in this infographic below from LivePerson.
Neil Davey was previously the editor of MyCustomer from 2007 until May 2023. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management.
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