Managing editor MyCustomer.com
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Infographic: Who are the global banks leading the customer experience charge?

20th Nov 2017
Managing editor MyCustomer.com
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Piggy bank

Customer experience has become a key battleground for financial services, as customer attrition rates have risen. 

This has led to growing investment in customer service and multichannel touchpoints, as banks seek to become easier to conduct business with. 

So who are the standard bearers for customer experience in the banking world?

This infographic from InMoment explores some of the banks setting the standard in customer-centric service. 

[Click to enlarge]

Banking CX

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