NatWest's service nightmare: The wrongs, the rights and how it can rebuild trustby
Mark Smith of Table19 examines one of the biggest customer service failures in recent memory, and NatWest's response.
1. Maintain a high level of communication with your customers and show them that you care
2. Speak to your customers
3. Show understanding
4. Show your customers what you are doing
5. Look to the future – turn the situation into your advantage
Asset Mobile LLC is an online job board that allows its users to create jobs related to the mobile industry anything from apps, games, websites, advertising, marketing, consultanting, qr codes, etc... The concept is that you can post your idea and then give yourself a...