Sir Terry Leahy: My lessons on building and measuring loyalty
MyCustomer.com will once again be partnering with the annual Loyalty Wold conference in London, and as such are pleased to be able to bring you this interview with the opening keynote speaker, Sir Terry Leahy, former CEO of Tesco.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 15 years, including Internet Works, CXO magazine and Business Management. He joined Sift Media in 2007.