Voice of the Customer

9th Oct 2018
When it comes to collecting customer feedback, brands shouldn't fret about the odd negative review. It should be about about getting the...
20th Sep 2018
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Buying customer feedback tools can be a challenging process. That's why MyCustomer has pulled together this comprehensive, independent...
19th Sep 2018
New research indicates that some businesses are better off ignoring customer opinions when designing products. Businesses have long...
17th Sep 2018
Most organisations now understand the value of customer feedback, and the important role it plays in improving the customer experience,...