Infographic: How to deal with fake negative reviews

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Brands work hard to build up their business and gain positive customer reviews. So it's frustrating and harmful when someone attempts to damage this by leaving a fake negative review. 

Thankfully, there are a few ways to handle bogus reviews and maintain your reputation with consumers. 

The following infographic from Headway Capital provides a step-by-step guide on how to do it. 

[Click to enlarge]

Deal with fake reviews

 

About Neil Davey

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Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 15 years, including Internet Works, CXO magazine and Business Management. He joined Sift Media in 2007.

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