Natalie Steers Contributor MyCustomer.com Share this content Advertisement Research Sponsored Research: The changing face of CX leadership Industry insights Forsta 29th Mar 2022 Forsta Receives 2022 Product of the Year Award Opinyin 15th Oct 2020 Opinyin brings CSAT survey app to Freshworks InMoment 4th Mar 2020 InMoment completes MaritzCX Transaction View more Infographic: Is social media monitoring too Big Brother? by Natalie Steers 19th Feb 2013 Natalie Steers Contributor MyCustomer.com Share this content Are consumers aware brands listen to their social conversations and, if so, what's their reaction to it? A new infographic from NetBase examines what's expected of businesses. CLICK ON THE IMAGE TO ENLARGE Tags: Social listening Share this content Leave a comment Related content Research Sponsored Research: The changing face of CX leadership Report Sponsored 2021 experience trends report Toolkit Sponsored 7 best practices from Gartner for customer service Report Sponsored When business is human, insights drive innovation Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.
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