Jessica Carter Deputy Editor Sift Media Share this content Advertisement Report Sponsored CX trends report Brand news Forsta 6th Jul 2022 Forsta launches Digital Diaries mobile app InMoment 16th Jun 2022 InMoment Acquires ReviewTrackers Forsta 29th Mar 2022 Forsta Receives 2022 Product of the Year Award View more Infographic: What do customers want from a complaint? by Jessica Carter 16th Jul 2014 Jessica Carter Deputy Editor Sift Media Share this content Posting a letter to complain about a brand's service is seen as a bit 20th-Century by many - nowadays everyone's posting their complaints on social media instead. This infographic from Zendesk looks at what consumers want from a complaints service, and how your business could be using social media to meet their needs. (click to enlarge) Tags: Complaints Social selling Share this content Leave a comment Related content Report Sponsored CX trends report Toolkit Sponsored 7 best practices from Gartner for customer service Report Sponsored When business is human, insights drive innovation Whitepaper Sponsored A guide to getting inside your customers' heads Jessica Carter Deputy Editor Sift Media Read more from Jessica Carter Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.