Jessica Carter Deputy Editor Sift Media Share this content Advertisement Report Sponsored 2021 experience trends report Industry insights Opinyin 15th Oct 2020 Opinyin brings CSAT survey app to Freshworks InMoment 4th Mar 2020 InMoment completes MaritzCX Transaction Sabio 5th Dec 2019 DAS UK selects Sabio Cloud CX platform View more Infographic: What do customers want from a complaint? by Jessica Carter 16th Jul 2014 Jessica Carter Deputy Editor Sift Media Share this content Posting a letter to complain about a brand's service is seen as a bit 20th-Century by many - nowadays everyone's posting their complaints on social media instead. This infographic from Zendesk looks at what consumers want from a complaints service, and how your business could be using social media to meet their needs. (click to enlarge) Tags: Complaints Social selling Share this content Leave a comment Related content Jessica Carter Deputy Editor Sift Media Read more from Jessica Carter Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.