Leading companies embrace failures and feedback to fuel innovationby
Innovative companies not only allow failure in their organisation, but they actively welcome it as an opportunity to learn and develop more successful ideas.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.