On 20th February, MaritzCX hosted the first European installment of a unique, “Ask the CX Expert” webinar series where registrants were invited to drive the conversation by asking the questions.
This quick, 30-minute session focused on a particular topic and featured a panel of CX experts ready to answer those questions. The first “Ask the CX Expert” webinar topic was "Best Practices for Designing and Implementing a VoC Closed-Loop System."
What you’ll learn:
- Your industry peers have the same questions and concerns as you
- Best Practices, Tips, and Techniques from CX Experts
- Answers to your specific questions
Best Practices for Designing and Implementing a VoC Closed-Loop System - EMEA from MaritzCX on Vimeo.
About Chris Travell
Chris Travell is passionate about trying to understand the automotive customer experience, and worked for Maritz Research and MaritzCX for almost 20 years. He is intensely interested in WW1 history, especially as it relates to the 3rd battle of Ypres, close-up magic, The Return of the Prodigal Son in the Hermitage Museum, and golden retrievers - but not necessarily in that order.
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