Voice of the Customer

Scott Buchanan, Medallia: “Customer experience...

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MyCustomer.com
Engagement

Telecoms becomes new battleground for customer...

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MyCustomer.com
Engagement

Instagram vs Kodak: Smart customers sidestep...

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MyCustomer.com
Engagement

Consumers demanding social login for better...

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MyCustomer.com
Loyalty

Broken promises and poor service the biggest...

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MyCustomer.com
Engagement

Salesforce.com acquires collaboration platform...

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MyCustomer.com
Engagement

MyCustomer.com readers invited to customer...

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MyCustomer.com
Voice of the Customer

Voice of the Customer programmes delivering on...

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MyCustomer.com
Engagement

What is the ‘secret sauce’ of success? Of...

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MyCustomer.com
Engagement

Where does customer focus, customer obsession,...

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MyCustomer.com
Engagement

Infographic: How to create the ultimate...

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MyCustomer.com
Engagement

Customer journey mapping and the social...

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MyCustomer.com
Voice of the Customer

Is your Voice of Customer hidden behind a...

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MyCustomer.com
Engagement

Social media: Huddle helping CIOs with that...

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MyCustomer.com
Engagement

Twittter overtakes Facebook as financial...

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MyCustomer.com
Voice of the Customer

You want to listen to the Voice of the Customer...

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MyCustomer.com
Loyalty

Infographic: Will your customers hold for...

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MyCustomer.com
Voice of the Customer

Klout of order? Can Klout really guide your...

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MyCustomer.com
Engagement

Google Drive has collaboration appeal to...

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MyCustomer.com
Engagement

Infosys and WPP team to simplify digital...

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MyCustomer.com
Engagement

Tibco talks workplace collaboration and the...

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MyCustomer.com
Voice of the Customer

Social media “blunting” negative customer...

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MyCustomer.com
Engagement

What is the defining feature of a ‘customer...

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MyCustomer.com
Engagement

Meet the new boss: Is customer experience...

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MyCustomer.com
Engagement

Facebook advertising rates on the rise but...

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MyCustomer.com
Engagement

The hidden communication that can make or break...

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MyCustomer.com
Engagement

Apple: A practical human inquiry into service,...

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MyCustomer.com
Voice of the Customer

Confirmit unveils revamped multichannel...

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MyCustomer.com
Voice of the Customer

Tesco's turnaround plan: Can customer service...

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MyCustomer.com
Voice of the Customer

What does it take to get value out of customer...

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MyCustomer.com
Loyalty

Are these the 10 consumer technology trends...

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MyCustomer.com
Engagement

Want to grow your business? Build a roadmap to...

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MyCustomer.com

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