LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter

Glossary


3 | A | B | C | D | E | F | G | H | I | K | L | M | N | O | P | R | S | T | U | V | W

M

  • Marketing attribution
  • Marketing automation
  • Mass marketing
  • Mcommerce
  • Moments of truth
  • Multichannel
  • Mystery shopping

Most read this week

Engagement
26th Sep 2022

CX Day: How to celebrate CX management

by
Neil Davey
CX Day

Trending

Engagement
26th Sep 2022

CX Day: How to celebrate CX management

by
Neil Davey
Engagement
27th Sep 2022

FCA's new Consumer Duty: How should FS respond?

by
Dr. Graham Hill
Any Answers comment Icon 4
CRM
21st Mar 2010

Nestle debacle demonstrates common social media...

by
Neil Davey
Any Answers comment Icon 1

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift