LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryIndustry news
CX Leader of the Year
Sessions
Blog
Subscribe to Newsletter

Glossary


3 | A | B | C | D | E | F | G | H | I | K | L | M | N | O | P | R | S | T | U | V | W

M

  • Marketing attribution
  • Marketing automation
  • Mass marketing
  • Mcommerce
  • Moments of truth
  • Multichannel
  • Mystery shopping

Most read this week

Engagement
14th Oct 2021

How to run successful CX team meetings

by
Jeannie Walters
Any Answers comment Icon 1
Boardroom meeting

Trending

Engagement
14th Oct 2021

How to run successful CX team meetings

by
Jeannie Walters
Any Answers comment Icon 1
Loyalty
13th Oct 2021

CX Leader of the Year finalists revealed next week

by
Neil Davey
Management
8th Oct 2021

How to improve service for purple pound customers

by
Chris Ward

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2021 Sift
Sift