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Chatbots

Chatbots officially entered our collective stream of consiousness in April 2016, when Facebook made its Messenger platform open to widespread chatbot development. But behind the buzz, what's the reality of artificial intelligence in chat? Can conversational robots really solve all our customer service, sales and marketing headaches?   

 

Blog
By
ValurSvansson
Principal Consultant - Customer Op's...
Heart customer emotion
Article
13th Jun 2019
2
Whether you believe you can influence customer emotions or not could have a huge impact on your customer experiences. Customer emotions are...
Blog
Who am I? I am the person who seeks to interact with you; sometimes every day, sometimes occasionally, or sometimes just once in a lifetime...