A convergence of ideas, knowledge and networking

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Why attend our live and digital events?


Meet with like-minded CX professionals and industry experts at one of our MyCustomer Connect breakfast briefings, learn the latest trends in our monthly podcasts or how to overcome them in our live and on-demand webinars. 

Irrespective of the platform, you'll be in the company of senior customer experience leaders.

Our audience  consists of 10% director and C-suite level, 26% head or leader and 60% senior management, from across a plethora of major brands. 


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What do you get when you attend a MyCustomer Connect event?


Expert opinion

Glean insight and trends from industry luminaries, with practical takeaways to all the key challenges affecting your role

Fresh ideas

Share and debate the topic at hand with roundtable discussions and ample networking opportunities

Great venues

Enjoy the convenience of a central London location, in striking surroundings ranging from the decadence of Sketch to the prestige of RIGB

Valuable contacts

Make new, relevant connections with industry and job function leaders who share customer related obstacles similar to yours

Latest content

Receive the latest resources and thought leadership related to your role, from the MyCustomer editorial team

Food for thought

Tuck into a complimentary breakfast or dinner to fuel the brain as you power through topical presentations and breakout discussions

Previous events, on-demand webinars and podcasts