Corporate social responsibility and the customer experience

As a society, we are becoming more sensitive to global issues such as the environment and the damage that 'big business' is perceived to be causing. And while corporate social responsiblity is on the agenda of many organisations, many are sceptical about the motivation and commitment to CSR. 

This hub explores the changing role of corporate social responsibility, how organisations can contribute to a better world, and why profits and purpose don't have to be mutually exclusive. 

23rd Mar 2021
By Independent research and advisory firm