CX Leader of the Year 2020 is an annual, global award that encourages customer experience leaders to share their personal and team achievements, championing the impact CX has had on their organisation.
The 2020 edition of the award received over 100 applications, in 24 different nations ranging from Argentina to UAE.
Congratulations to the winner of the 2020 CX Leader of the Year - James Scutt, Head of Customer Experience Strategy and Deployment, Post Office
CX Leader of the Year 2020 - Top 25
