Established in 2002, IST has lead the way in delivering exceptional customer experience (CX) solutions to a multitude of verticals and organisations worldwide. IST cherry-picks the best CX technologies in the marketplace to provide their customers with the most comprehensive, innovative and effective CX solution.
IST a multi-awarded Genesys Gold partner, with focus on PureCloud, and one of the top PureCloud partners within EMEA. IST focuses on project delivery and prides itself on quality and innovation.
Over the years, IST has completed many projects that many experts said was not possible. As a result, IST is now regarded as CX technology experts and has become the authority on systems integration between legacy and current CX and back end systems.