Contact Centre
Microsoft Dynamics Products Will Cost Up to 16.7% More from October
CRM
Salesforce Is Close to Acquiring Informatica, Reports
The Top Contact Center Vendors to Consider in 2024
CX TV
Customer Contact Week 2024: What to Expect from the World’s Largest Customer Contact Event
Zendesk Announces AI Service Suite Revamp, Claims to Offer the “Most Complete Service Solution”
HubSpot CEO Doubles Her Pay to the Tune of $25.9m
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
Pegasystems Unveils Its GenAI Coach, a Copilot That Refuses to Stay In Its Lane
Klarna’s Bot Does the Work of 700 Full-Time Contact Center Agents. Could Yours?
BIG CX News – Enterprise Connect 2024: The Roundup ft. Five9, Cisco, Salesforce & More
Content Guru Confirms $150MN CCaaS Megadeal, the Biggest of 2023