Data

Data

Best practices and new developments in the collection, management and use of customer data.
Subscribe to MyCustomer

Join our community of CX leaders

Be the first to receive the latest CX news, views and research, as well as exclusive invites to events and webinars.
Subscribe here
18th Oct 2019
Despite the implementation of strict new regulations around the collection, use and storage of customer data, most consumers still remain...
30th Dec 2019
The critical thing with Net Promoter Score is not just to measure it, or to use it as an industry benchmark. It’s only by closing the loop...
9th Aug 2019
Do businesses believe they're able to deliver truly personalised experiences? Sitecore's recent research report includes interviews with...
21st Aug 2019
It's customer data platform time for the marketing cloud vendors, as Adobe, Salesforce and Oracle all make CDP announcements. So what does...