Chris Ward Editor MyCustomer Share this content Advertisement Ebook Sponsored Optimise your customer experiences and engagement New Brand news Creative Virtual 9th Mar 2021 ISG Names CV a Leader in Conversational AI Creative Virtual 26th Oct 2021 CV named Best Conversational AI Solutions Provider DMA Awards 8th Dec 2021 Top prizes announced at the DMA Awards night 2021 View more Infographic: Improving customer service with data by Chris Ward 22nd Jul 2015 Chris Ward Editor MyCustomer Share this content Thanks to 'big data', service-based companies are able to deliver more insight to their support teams to help them solve customer queries more efficiently and effectively. This infographic from ClickSoftware explains how. Tags: Contact centre metrics Analytics Share this content Leave a comment Related content Ebook Sponsored Optimise your customer experiences and engagement New Contact centres 28th May 2020 Four best practices for the future contact centre by Chris Ward Any Answers comment Icon 1 Webinar Sponsored The top 10 use cases for contact centre analytics Ebook Sponsored Optimise your customer experiences and engagement New Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.