Neil Davey Managing editor MyCustomer.com Share this content Advertisement Webinar Sponsored The top 10 use cases for contact centre analytics Brand news Pega 19th Oct 2022 Pega Expands AI Capabilities Creative Virtual 9th Mar 2021 ISG Names CV a Leader in Conversational AI Creative Virtual 26th Oct 2021 CV named Best Conversational AI Solutions Provider View more The risks and rewards of social media data by Neil Davey 12th Nov 2010 Neil Davey Managing editor MyCustomer.com Share this content Last week Capgemini UK hosted the 2010 Social CRM Strategies for Business Seminar. After his presentation, SAS Institute's Steven Georgiadis spoke with MyCustomer.com about the challenges and opportunities associated with social media data. Tags: Social selling Data management Share this content Leave a comment Related content Webinar Sponsored The top 10 use cases for contact centre analytics Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.
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