Data

Binoculars customer insight

2nd Nov 2018

Do you know the value of your customer database?

Wine bottle

3rd Jan 2019

Empty database? How to earn back customers in 2019

Reaper GDPR

28th Sep 2018

Will GDPR complaint kill programmatic advertising?

Finger point

20th Sep 2018

Vote Leave firm is served first GDPR notice

14th Sep 2018

Blog

Vision Critical's new text analytics - my take

By

Seth Grimes

Principal consultant

Airline

7th Sep 2018

Is BA set to be the first major GDPR casualty?

CRM eye

2nd Oct 2018

How Renault revitalised its CRM strategy

Eu Gdpr Data Regulation European

16th Aug 2018

Top reasons for GDPR non-compliance are concerning

Data binary

25th Jul 2018

GDPR: What happens next for CX professionals?

Timer GDPR

22nd May 2018

ICO: GDPR deadline is the beginning, not the end

Share GDPR

17th May 2018

Life after GDPR: Changing data-sharing attitudes

lifebelt GDPR

3rd May 2018

Not compliant with GDPR? Here's what to do

Permissions GDPR

10th May 2018

5 GDPR repermissioning campaigns we can learn from

Question GDPR

19th Apr 2018

Infographic: Are organisations prepared for GDPR?

Brain customer emotions

24th Apr 2018

Why is it so hard to understand customer emotions?

Heart cogs

10th Apr 2018

How can emotion insights improve customer contact?

Data

28th Feb 2018

The customer data often overlooked by the C-Suite

Desk

7th Mar 2018

How to succeed with customer interaction analytics

Right to be forgotten brain

13th Mar 2018

GDPR: Can you reject a request for erasure?

Data scientist spotlight

20th Mar 2018

How to recruit a data team for your company

Delete Right to be Forgotten GDPR

27th Feb 2018

GDPR: How to process requests for erasure

Trust

26th Feb 2018

How brands can use data to build trust