Data

What are Code Halos and how are they improving...

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Data

The 4 key attributes of customer engagement

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happy customer engagement
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The top five things you’ll be using customer...

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Data

CIOs increasingly "getting their teeth into"...

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Data

The Oreo factor: How to create an agile...

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Data

Personal information management systems:...

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Data

Research reveals three types of CMO - which are...

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Real-time marketing driving up conversion rates...

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Data

Big Data and analytics: How do we get to the ...

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Data

Location analytics will “wreak havoc” on...

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Data

Marketers acting casual about new data...

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Data

Gartner: CRM will be at the heart of most...

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Data

Gartner: Master data management critical to CRM...

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Data

Smart data: Deliver actionable insights

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Smart data
Data

Infographic: The strategic imperative of smart...

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Charity sector struggling to turn data into...

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Retailers’ use of analytics rises – but Big...

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Data

The negative space in data: Why what's missing...

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Data

Watchdog demands reform of direct marketing...

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Data

IBM launches customer experience consultancy

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Data

Will new legislation forever change your use of...

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Data

Price optimisation: How Big Data can help you...

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Data

Magic numbers: How customer analytics is saving...

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Data

Why is the Internet of Things set to "swamp" CRM?

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Data

ServiceSource buys Scout Analytics to tap into ...

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Data

How can you acquire social media smarts with...

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Data

For retailers, capitalising on Big Data begins...

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Data

How to ensure a smooth CRM implementation

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Data

Infographic: The retailer's guide to Big Data

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Data

Brands less trustworthy with personal data than...

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Data

Consumer trust in data security at ten year low

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7 key tech steps to successful customer...

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