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Marketing
Data
Analytics
20th Aug 2020
How can brands win trust in an experience economy?
by
TiffanyCarpenter
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Analytics
17th Aug 2020
How data can reveal customer behaviour changes
by
Natalie_Cramp
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Data
3rd Sep 2020
3 questions you must answer to create valuable CX
by
Jack Springman
Report
Sponsored
The value of chatbots in ecommerce: case studies
Personalisation
5th Feb 2020
The next wave of personalisation
by
Dave O'Flanagan
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Analytics
30th Jan 2020
Why data monetisation will redefine retail success
by
Marc Fischli
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Data
26th Feb 2020
Data monetisation is demonised but can improve CX
by
Jack Springman
Data
23rd Jan 2020
Using customer lifecycle analysis for innovation
by
Jack Springman
Webinar
Sponsored
The top 10 use cases for contact centre analytics
Market research
3rd Dec 2019
How misleading market research is harming retail
by
Paul-Jervis Heath
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Data
6th Dec 2019
Skills and costs damaging data-driven endeavours
by
Cath Everett
Data
14th Jan 2020
Are these 2020's biggest analytics trends?
by
Adam Kinney
Analytics
18th Nov 2019
Broaden your horizons beyond data navel-gazing
by
Richard McLeod
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Data
5th Nov 2019
Focus on Big Data frustrating firms' CX ambitions
by
Cath Everett
Data
25th Oct 2019
Data skills deficiencies impeding CX improvements
by
Cath Everett
Data
18th Oct 2019
Data sharing still daunting despite GDPR
by
Cath Everett
Data
30th Dec 2019
Why NPS must be more than measurement & benchmarks
by
Lindsay Willott
Data
9th Aug 2019
Sponsored
Are you delivering personalised experiences?
by
Chris Ward
Data
21st Aug 2019
What Oracle & Salesforce news means for marketers
by
David Raab
Analytics
15th Jul 2019
The challenges of fragmented digital identities
by
Julien Rio
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Data-driven marketing
11th Jul 2019
How first party intent data usage eliminates waste
by
Modomike1
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Data
30th Jul 2019
Incentivise customers to identity themselves
by
Tim Mason
Data
12th Jul 2019
Drivers of Agile success for insight teams
by
Paul Laughlin
Data
22nd Jul 2019
Why we're getting the measurement of emotion wrong
by
Morris Pentel
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1
Data
24th May 2019
How has GDPR changed the customer data landscape?
by
Chris Ward
Data
21st Jun 2019
Common Agile practices to help insight teams
by
Paul Laughlin
Data
6th Jun 2019
Hot tips on how to increase your customer value
by
Mark Zwart
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3
Data
17th May 2019
How to measure your customer value
by
Mark Zwart
Data
5th Apr 2019
How personas impact customer journey design
by
Amy Scott
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2
Whitepaper
Sponsored
Five key elements to data-driven campaigning
Data
10th Jun 2019
How Agile working benefits customer insight teams
by
Paul Laughlin
Personalisation
28th Mar 2019
How to use AI for personalised prices
by
Nikolay.Savin
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