PeopleSoft row with user group costs Denver millions of dollars

MyCustomer.com

PeopleSoft's falling out with the JD Edwards user group is set to cost the city of Denver $5.6 million as the supplier refuses to take part in JDE's annual convention.

PeopleSoft has decided not to participate in J.D. Edwards annual users conference, which last year drew more than 7,500 people to the Colorado Convention Center. But without PeopleSoft's participation, conference attendance is expected to drop to about 4,000, according to J.D. Edwards' Quest user group.

Last year's conference was worth an estimated $11.9 million to the Denver economy, according to estimates by the Denver Metro Convention & Visitors Bureau. This year's conference, scheduled for June 21-24, is expected to have an economic impact of $6.3 million.

PeopleSoft has consistently snubbed Quest gatherings since it acquired JDE last year. "Quest is not an organization that we recognize in our user conference community. When we merged with J.D. Edwards in August, we told Quest that there would be only one global user conference and that is PeopleSoft Connect" said a PeopleSoft spokesman.

But Quest - which represents 2,000 customers of PeopleSoft - still plans to hold a users conference in Denver in 2005, according to a Quest spokeswoman.

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