Security First Network Bank (SFNB), rated the best overall Internet bank by Gomez Advisors, has gone live with HNCCapstone Express to automate its online credit application decisioning. Available through a hosted Application Service Provider, Capstone is a real-time, flexible credit decisioning service ideally suited to automate credit card, consumer loan, auto loan, line of credit, business lending, or mortgage application decisions.
“We looked at numerous automated decisioning solutions on the market and Capstone Express was clearly head and shoulders above the others,” said Pat Reily, vice president of Marketing for SFNB. “With Capstone Express, we’re able to use a single system to oversee all of our application decisions.”
“Because it’s delivered through an ASP, Capstone Express has, in just a few short weeks, been easily integrated into SFNB’s operational system, saving them the time and costs of an on-site installation,” said Michelle Macartney, group vice president of Global Solutions Delivery for HNC Financial Solutions. “Their selection validates the progressive abilities of Capstone Express in the Internet banking realm.”
Capstone Express is available with three solutions packages that allow for increased levels of functionality and customization of the decision logic according to a user’s criteria and policies. The service supports on-demand, on-line access to each client’s data repositories and to US and Canadian consumer credit bureaux and US business credit agencies to assess credit risk. The risk of fraud can be cut using Fraud Check and Equifax Gemini Verify ScoreSM. Capstone Express can interface with whatever delivery channel a lender chooses to interact with its customers, such as the web, interactive voice response, direct line, or Palm PDA devices.
Atlanta-based Security First Network Bank invented Internet banking in 1995. SFNB provides continuous customer service, and the ability to customize reports and conduct seamless interaction between checking, savings, borrowing, and credit card accounts. Other services include unrestricted bill payment to third parties, up-to-the-minute account balances, real-time activity tracking, automatic categorization of expenditures, loan presentation, secure online customer care support, and Internet stock portfolio tracking.
HNC Financial Solutions’ powerful suite of real-time decision platforms and predictive business solutions allows firms to automate new account decisioning, optimize marketing efforts, detect fraud, predict profitability, and manage the customer life cycle. HNC Financial Solutions supports this suite of solutions with a full range of consulting services.
Headquartered in San Diego, California, HNC Software is a provider of predictive software solutions for service industries, including financial, insurance, telecommunications and e-commerce.