Strategy

Big bang EAI no longer wanted by customers,...

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Industry Level 2 CRM, CMO

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PeopleSoft scores earnings blow against Oracle

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Call centre management not being handled to...

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Christopher Fletcher

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Hugh B. Bishop

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Local CRM for Local People

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Market View: Use your intelligence!

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CRM uptake in local authorities growing, but...

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Oracle bid just not high enough, says...

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international CRM (following)

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Neil McLocklin

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Gartner emphasises need for business...

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Justice Dept puts brakes on Oracle/PeopleSoft...

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SAP sees Indian promise

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A customer charter for the new marketing age

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Justice Department set to slow down Oracle bid...

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Oh what a lovely war!

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Oracle AppsWorld: PeopleSoft rejects Oracle waiver

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Oracle AppsWorld: US users back Oracle bid; UK...

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Oracle AppsWorld: US justice chiefs meet to...

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Microsoft CRM

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UK government pushes CRM with £4.25 million...

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PeopleSoft formally rejects latest Oracle bid

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CRM in E-Gov – Will we repeat the mistakes of...

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JD Edwards CEO lines up golden parachute

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SAP says Oracle takeover of PeopleSoft won't...

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Michael Meltzer

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Client questionnaires

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PeopleSoft reckons JD Edwards takeover will...

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Reviewing Customer Relationship Management Systems

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The Riddle of SAP

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