Technology

What are the wonderful things that blockchain is supposed to make possible for marketers? And how many are actually viable? Blockchain is...
We like to think we’re capable of making purely logical decisions - but we’d be lying to ourselves. Studies show that many of our decisions...
Blending lean and digital can help companies identify and apply the most effective levers for digital transformation. Lean management has...
23rd Mar 2018
To successfully face these new challenges, contact centre leaders are turning to innovative technologies to increase customer retention,...