Technology

Blog
By
Peter Dorrington
Director, Customer Insights
Voice search can be a much faster and more convenient way for customers to search the web. And now that voice search is becoming...
6th Feb 2018
How analytics is adapting to a changing customer service paradigm In the quest for perfecting customer experience, the interaction...
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New research by Gartner has revealed that organisations are rapidly embracing self-service analytics to enable sales and marketing...
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People have been asking us for months now what the new Google Chrome “ad filter” will look like. The answer is harder to determine than it...