Technology

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The announcement that Facebook is to overhaul its newsfeed algorithm, putting more emphasis on posts from friends and family at the expense...
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Too many marketers have been getting lost using linear journey maps and list-based email automation that try to control the customer...
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The role of technology in customer communications is changing rapidly. The rise of artificial intelligence, virtual reality and augmented...
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With 2017 coming to a close, MyCustomer surveyed a panel of marketing experts to canvas their opinions on the trends that have shaped...