Aspect has reported record revenues for 2000 of $590.5 million compared to $489.1 million for 1999, an increase of 21%. Software licenses brought in $210.7 million.
Total revenues were a record $158.4 million, compared to $146.9 million for the same period last year. Software license revenue in the fourth quarter was a record $63.1 million - a 50% increase on last year. Services revenue in the fourth quarter was a record $66.3 million, up from $55.9 million.
Platform revenues were $29.0 million, down from $49.0 million for the same period last year.
“I am pleased with the positive strides we have taken this quarter from both a sales and an operational perspective,” said Beatriz Infante, president and CEO. “In the face of economic uncertainty, we have achieved record quarterly revenues and record software license revenues. We are focused on one very clear objective for 2001, driving profitable growth. While the next few quarters could be impacted by the softness of current economic conditions, I feel that we are well positioned to execute successfully in the coming year. I continue to be confident in the company’s long-term profitable growth opportunity, driven by our rapidly growing software business.”
Aspect Communications is a provider of customer relationship portals, a contact server for managing dynamic customer contact transactions across all wired and wireless communication channels. The Aspect Customer Relationship Portal allows businesses to dynamically manage all customer contacts and turn them into relationships, opportunities, and loyalty. It is the only company that delivers a complete multichannel contact center today - the core of any company’s CRM strategy. The company is headquartered in San Jose, California, USA, with offices in major cities around the world.