Atlanta-based Avana Communications has selected HNC’s 4Score suite of solutions for real-time credit risk and decision management of its customer application process. Avana is a converged communications provider that offers high-speed internet services and web hosting.
4score automates application processing so telecoms carriers can decide to accept or reject up to 90 percent of customer applications without human intervention. The platform reduces the risk of credit and fraud losses and recommends a service plan for each prospect, based on individual needs and creditworthiness.
HNC Telecommunications Solutions is a division of HNC Software, headquartered in San Diego, California, U.S.