Breaking Down Referral Barriers

MyCustomer.com
Share this content

Many organizations claim to have adopted an holistic approach to CRM...all product solutions centered around the individual needs of the customer. In order to accomplish this, however, an efficient process of generating anmd handling internal referrals must be in place.

The question: what are the cultural, organizational and psychological barriers to making this work, and how can they be overcome?
G.R. Blarr

About mycustomer.newsdesk

Replies

Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.