Capgemini UK has announced that it is to host a business seminar exploring social CRM, offering attendees the opportunity of learning about the new discipline from some of the leading thinkers from the world of CRM.
The 2010 Social CRM Strategies for Business Seminar will be held on November 4-5 in Capgemini's new Accelerated Solutions Environment in London, and will bring together some of the world’s leading authorities on Social CRM including Paul Greenberg, Esteban Kolsky and Bruce Culbert.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 15 years, including Internet Works, CXO magazine and Business Management. He joined Sift Media in 2007.